About Us

At Shield Care, we provide reliable and affordable home care services to clients across Cambridgeshire. Whether you need daily health-related attention or are looking for appointment-based care — you name it, we'll cater to your needs.

Shield Care is an independent care company providing care to our clients in their own home environment on a one-to-one basis. Our certified practitioners work with you and your doctor to develop and manage a personalized home health plan that’s most convenient for you. It is designed by our team of highly trained and experienced professional staff.

Our Mission

Working in partnership with clients, families, staff, other healthcare professionals, and the community, we are committed to providing quality-assured care services that are outcome-based.
Our team at Shield Care are experienced carers. Therefore, we will endeavor always to deliver a high standard of person centred care and support.

Our Vision

Through the provision of quality services that meet and exceed our client`s expectations, Shield Care Ltd will be the market leader in the provision of care services within the communities we serve.

Our Aims

Help our clients live in the comfort of their own homes. We provide a comprehensive service of care at the highest quality and help families fully enjoy their lives. We offer a flexible, efficient and professional service which is tailored to meet each clients' independence and personal dignity.

Our Promises

Shield Care Ltd will help clients live their life to the full in their own home environment as long as possible. We will:

Treat each client with respect and remain sensitive to their needs and abilities.
Promote the clients' independence with regards to their personal needs with dignity and care.
Provide a personalized care plan for each individual, involving the family if appropriate and updating the care plan if changes are needed.
Support clients the following hospitalisation and ensure their recovery at home is a success.
Work closely with our clients, their family members, and professionals involved in their care to enable positive outcomes for our clients.
Review our operations constantly to ensure that we are successfully meeting client's needs. We welcome feedback from our clients and their relatives.

Our Values

“We value the service we offer our Service Users. We value the People who make the service possible” As such we believe “Only the best will do” for our service users as well as our staff.

All our service users are treated as individuals taking into account of the following:

Privacy
Confidentiality
Dignity
Anti-discrimination
Communication
Independence
Risk Taking
Rights
Choice and Carer Support.